In November 2022, CAA received a heartwarming update from a customer who was working with us over two years to achieve his goals of self-sufficiency.
Kevin* was among our first customers to receive assistance from the Emergency Rental Assistance Program (ERAP), instated by the Federal Consolidated Appropriations Act, also known as the second Congressional COVID-19 relief package. The program is administered by the Department of Human Services (DHS).
Kevin's email to his CAA caseworker, Donna, serves as a testament to what hard work, dedication, and a little financial lift can do to long-term success and stability:
"Donna -
Hello. I just wanted to reach out and thank you again for all the help you have given to me over the past two years. Through that time, I worked PT and finished a bachelors degree in political science. I am happy to report that in August, I took a promotion in Harrisburg where I work in office two days a week and [work from home] the other three. It’s FT with all the bells and whistles employment with the Commonwealth brings. I now work in public school retirement dealing with pensions. I just wanted to let you know you have at least one major success story coming out of this. I couldn’t have done it without you and all the support you have extended to me.
Thanks again,
Kevin*"
We applaud this customer for his success and send our gratitude to him for sharing this meaningful update with us. We see it as a perfect illustration that goes behind our long-term, wraparound case management and generous funding streams. It may take years, but it'll always be worth it.
*The name and photo has been changed to protect the privacy of the customer.
